Are there delays with delivery times?
Update 15/10/21
Dispatch Delays: We're experiencing some delays in dispatching orders today. If you placed an order on 14th October your order will be fulfilled today. If placing an order today (15th October) or over the weekend (16th, 17th October), your shipping confirmation and order may take a little longer to get to you. We're working as hard as we can to work through this and promise we'll get your order out to you as quickly as possible.
Australia Post is experiencing delays due to high volumes and Covid-19 restrictions. Read more on Australia Post https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates#deliveries[here].
All deliveries are despatched from our warehouse in Dandenong South, Victoria.
What precautions are you taking with your staff?
Our number 1 priority is the health, wellbeing, and safety of our staff. Our office team including our entire customer service team are working from home and our incredible warehouse team has implemented every recommended health & safety guideline which is reviewed daily by our team of experts to ensure the strictest hygienic of pick/pack environments.
Protect your family and health during the COVID-19 pandemic
We’ll continue to provide updates when circumstances change. In the meantime, feel free to read our guide to staying on top of your mental and physical health while social distancing here.
